July 16, 2009

NIKON AUSTRALIA PTY LTD

Thank you for choosing Nikon for your photography needs.

It has come to our attention that a certain electronic component related to power control in some Nikon D5000 cameras may have a defect that prevents the camera from powering on.

This announcement is to inform you that we are currently working on measures to resolve this issue and preparing for repairs to begin at Nikon service facilities.  Nikon will repair for free any camera that is affected by this issue. There is no time limit to our offer, and you do not need a warranty card to arrange a free repair.

Nikon will continue to take all possible measures to prevent similar issues from occurring again in the future.  Therefore, we hope that you will continue to choose Nikon for your photography needs.

We sincerely apologize for any inconvenience this matter may have caused you.

Please see the following for details regarding the indications of this issue.

[Indications]

1.  The camera cannot be operated when the power switch is turned on even with a fully-charged battery.

2.  The camera cannot be operated when the power switch is turned on when connected via the Power Connector EP-5 and AC Adapter EH-5a.

If your Nikon D5000 exhibits the above indications, please contact your respective Nikon Service Centre indicated below.

[ Contact Information ]

To arrange for the servicing and a free collection and delivery service for your camera to our National Service Centre, please call toll free; 1300 366 499.
Alternatively, you may wish to visit one of the service centers listed below.

Please click here for a list of Nikon Service Centers.